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21 Feb 2022

Full-Time Greek Speaking Customer Services Representative

Sheila South Africa

Job Description

Greek Speaking Customer Sales & Services Representative

Our amazing client based in Cape Town specializes in handling inbound and outbound customer enquiries that include – telephone calls, faxes, emails and social media responses. Our client is now looking for a Greek Speaking Customer Sales & Services Representative to join their team.

Job Type: Full Time | Permanent

Requirements

Fluent in Greek (Native) Verbal & written skills essential
Excellent customer service skills essential
Experience in call centre or travel & tourism industry preferred
Excellent Computer literacy & technical skills
Knowledge & experience on MS Office products & able to work on Windows-based operating systems
Previous experience on travel reservations systems is beneficial
Own transport
No criminal record. You will be required to complete biometrics

Your Role as a CSSR includes:

Working for a prestigious airline brand on various workstreams
Providing assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages
Working on renowned airline reservations systems and handling outbound voice calls, written correspondence & other multimedia channels daily
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels
Demanding and time-sensitive call centre environment
Experience the multicultural work environment with colleagues from all over the world
Fully paid product and systems training provided

Only Permanent residence permit/ South African ID holders and VISA candidates will be considered

We are looking forward to hearing from you soon!

How to Apply

Check out this job from Black Pen Recruitment https://www.linkedin.com/jobs/view/2930348900/

Job Categories: WordPress. Job Types: Full-Time. Job Tags: Greek Speaking Customer Services Representative and representative.

Job expires in 82 years.

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