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28 Feb 2022

Full-Time German-Speaking Operation Support (Travel/Lifestyle)

Sheila Cape Town

Job Description

German-Speaking Operation Support (Travel/Lifestyle)

Are you a Travel Expert? Are you passionate about all things travel?

Then we have a position for you!

Our client, a UK-based Luxury lifestyle company, delivers their service through a combination of their proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. They are currently looking for German-Speaking Operation Support.

As Operation Support, you will be supporting the Travel Lifestyle Managers & Lifestyle Managers with administrative tasks as well as with research activities on behalf of high net worth members.

You will be responsible for completing back-office duties according to our client’s guidelines including the usage of customer relationship management platform and mid-/back office systems. Additional tasks and projects might be added if business requires and if suitable skills are determined.

Job Type: Full-time | Office-Based

The ideal candidate should have/be:

A passion for travel with experience in the travel industry in a similar role
Experience with Amadeus or other GDS is a plus
Fluent in German and very good English language skills are a must
Energetic and motivated team players who enjoy the challenge of meeting and beating targets
Passion for delivering high quality personalised support and have excellent research & communication skills
Ability to work independently in a globally distributed team


Complete research activities (e.g. hotels, flights, tours, villas, yachts, private jets, etc.) on behalf of our members within the agreed deadline, using specialist knowledge of suppliers (including hotels, tour operators, airlines and DMC’s)
Preparation of tailor-made offers, confirmations and travel itineraries using the pre-defined templates and internal tools
Update our Customer Relationship Management platform according to the instructions of the Travel Lifestyle Managers
Supporting Lifestyle Managers in their daily business with various tasks especially with E-Mails
Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers, etc.

Did we spark your interest? Then apply today!

We look forward to hearing from you soon!

How to Apply

Check out this job from Black Pen Recruitment

Job Categories: WordPress. Job Types: Full-Time. Job Tags: German-Speaking Operation Support (Travel/Lifestyle).

Job expires in 82 years.

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