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8 Apr 2022

Full-Time German-Speaking Customer Care Agent (Retail/Remote)

Sheila Cape town

Job Description

German-Speaking Customer Care Agent (Retail)

Our Client

Our client is a South African-based company, and is a retail leader in bringing innovation and comfort to South Africa. Their ultimate goal is to make one-of-a-kind, quality, practical furniture that brings a little extra comfort and ease into your life. Their products are sold across the globe, with their headquarters in Woodstock, Cape Town.

Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.

Job Type: Remote | Full-time

Requirements

Experience in customer support
Fluent in written and spoken German
Fluent in English
You communicate precisely and know the importance of providing caring customer service
You are patient and emphatic, make people feel heard and enjoy looking after their well-being
Ideally, you are a solution-oriented multitasker and pay attention to details even in stressful situations

Responsibilities:

You are the voice of the company and the first point of contact for our customers and retail partners
You receive inquiries, problems and suggestions from all over Europe and South Africa via email and phone and advise on deliveries, returns, payments and much more
You create customer confidence and develop the appropriate solutions to increase customer satisfaction.
You actively support the improvement of our customer service.

If this sounds like the perfect job opportunity, then apply today!

How to Apply

Check out this job from Black Pen Recruitment https://www.linkedin.com/jobs/view/3009498775/

Job Categories: WordPress. Job Types: Full-Time. Job Tags: German-Speaking Customer Care Agent (Retail/Remote).

Job expires in 82 years.

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