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24 Feb 2022

Full-Time Claims Service Consultant

Sheila Johannesburg, Gauteng

Job Description

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

Santam H&L provides insurance solutions for businesses operating in the tourism, hospitality and entertainment sectors.

A new opportunity for a Claims Service Consultant has arisen in this division to perform the duties listed below.

What will make you successful in this role?
Registering new claims /motor ,glass , geyser , liability ,property and loss
Enter claims information into database systems
Post or attach information to claim file
Contact broker or other involved persons to obtain missing information
Handling of claims and appointing of loss adjusters on complex claims
Review insurance policy to determine coverage
Appointing assessors and loss adjusters
Making decisions on settlement of claims
Loading payments
Finalising claims
Loading of service providers onto system/banking details
Loading insureds banking details onto system
Receiving /preparing salvage documents
Qualifications And Experience
Matric/Grade 12
Computer Literate (MS Office package: Word, Excel, PowerPoint, Internet)
2 – 3 years Claims Services environment experience (Short-term Insurance)
Personal Lines knowledge/ experience
Strong client service orientation
Ability to work under pressure

Knowledge And Skills

Skills and Competencies
Excellent customer service skills
Attention to detail
Ability to use initiative and work within a team
Ability to make decisions
Numeracy skills
Assertiveness
Ability to work calmly under pressure
Ability to reconcile problem claims
About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

How to Apply

Check out this job from Santam Insurance https://www.linkedin.com/jobs/view/2931704173/

Job Categories: WordPress. Job Types: Full-Time. Job Tags: Claims Service Consultant.

Job expires in 82 years.

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