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26 Feb 2022

Full-Time Change and Communications Specialist

Sheila Gauteng

Job Description

Main Job Purpose

We are looking for an enthusiastic and experienced Change and Comms Specialist to join our D&A Market Team as we grow the market’s capabilities in data expertise, science and insights generation.

This role will be responsible for developing, leading and executing change and communications activities associated with the start-up and growth of the Market D&A Team. This included but is not limited to building and managing a change plan for deploying this team and its services into the Market, including tracking of successful delivery against defined metrics.

Key Accountabilities
Initiate the creation of and monitor the D&A Market team’s change and comms programme as well as the UniOPS In Market programme.
Advise and support UniOPS In Market Lead, D&A Market Lead and team in developing and executing change and comms activities.
Communicate the team’s service scope, offer and successes to drive up business demand and UL’s return on investment into global D&A solutions/tools (e.g. Livewire).
Support the D&A Market team in delivering efficiencies and transitioning resources where appropriate.
Provide and maintain the change management plan in line with Unilever Change Management methodology.
Ensure alignment of all change and comms plans to D&A Global, UniOps, and Market plans.
Execute ongoing stakeholder assessment & stakeholder management plan.
Execute change management strategy, plan and change impact assessment.
Execute comms strategy and plan.
Develop and distribute appropriate communication materials (e.g. customer/stakeholder updates, newsletters, minutes).
Execute training plan for transition of resources.
Be the primary point of contact in the market to explain the concept and work of the D&A Market team
Define success metrics and measure performance against defined metrics

5+ years of change and comms experience in a frontline/service delivery team
Experience of leading and implementing change and comms for people change (restructuring) and technology transformation programmes
Understanding and practice of Detailed Change Impact Assessments
Experience with Stakeholder Mapping and Engagement
Experience of project management
Excellent Organizational and Planning Skills
Excellent Communication, Writing Skills
Excellent Presentation Skills
Excellent Workshop Planning Skills
Good Multimedia experience – ability to put together visually appealing Communication deliverables (from posters and 1-page briefs to perhaps shot clips and videos.
Able to organise self and others well
Able to appropriately tailor and execute to outlined methods
Story telling ability and techniques
Coaching for change
Attends to detail with meticulousness
Resilient, creative and resourceful when faced with issues or constraints.
Positive, “can do” attitude.
Able to work with ambiguity and detail
Able to build relationships, to interact and collaborate with colleagues who may have different priorities and agendas.
Enjoys, and can flex and thrive in situations with a high degree of uncertainty, complexity and ambiguity.

More than 3 years of Change Management/Consulting experience
Experience of working on complex Transformation projects with elements of software implementation and process change
Experience of working well remotely with geographically-dispersed team
Experience with Agile working and projects
Key Capabilities
Agile Delivery Change management
Communications strategy
Communications management
Campaign management
Project management
Presentation development
Impact assessment
Relationship management
Project planning
Stakeholder management
Training needs assessment
Key Interfaces

Market LT
Market HR Team, including HRDs and HRBPs
Global D&A Team
D&A Market Transformation Team
D&A Market Teams across UL
UniOps Change and Comms team
Change and Comms networks
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

How to Apply

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Job Categories: WordPress. Job Types: Full-Time. Job Tags: Change and Communications Specialist.

Job expires in 82 years.

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