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23 Apr 2022

Full-Time analyst integrated command centre

Sheila Gauteng

Job Description

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Execute & orchestrate operational processing (batch processing & scheduling) & monitoring services in alignment with customer expectations. Leverage experience to contribute to the optimisation, digitisation & automation of command centre services into the future.

Job Description

Command Centre Operations
Understand an aggregated view of all IT assets (includes technology stacks)
Execute & orchestrate operational processing (batch processing & scheduling) & monitoring in alignment with customer expectations (& do this consistently)
Take responsibility for operational processing & monitoring quality by meeting & or exceeding all SLA’s & defined targets for e.g. time, quality, cost
Continuously evolve own knowledge & skills to assume responsibility for new and OR; refined monitoring & processing services to achieve efficiency & effectiveness objectives (e.g. centralised command centre)
Review and analyse operational processing, monitoring & scheduling performance data and identify & proactively predict events & incidents (ahead of their occurrence)
Provide support & information to business, problem management, DR, resilience & technology to identify & implement solutions that will prevent incidents, events & outages of critical business services
Review operational processing, monitoring & scheduling performance data & provide recommendations for the continuous improvement of these services
Participate in the testing processes for all new / optimised command centre operations
Support reviews & ongoing optimization and maintenance on command centre technologies and associated tooling
Participate in incident & problem management processes and provide critical data-driven insights & suggested remedial actions
Stay ahead of the curve on emerging operational processing, scheduling & monitoring technologies & practices and continuously leverage evolved knowledge & skill to influence the automation, optimisation, digitisation & predictive capabilities of the command centre

Accountability: Finance, Risk, Governance & Compliance
Participate in risk, governance & compliance review & manage, maintain & provide regular & accurate command centre information
Ensure risk, governance & regulatory compliance (always!) of all processing, scheduling & operations activity (own )

Accountability: People
Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)


Bachelor’s Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

How to Apply

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Job Categories: WordPress. Job Types: Full-Time. Job Tags: analyst integrated command centre.

Job expires in 82 years.

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